Team Administrator – Luxury Private Landlord – Prime London Property

Permanent Knightsbridge, London | £24k to £28k Inc Benefits

Job Posted: 2015-02-09 09 February 2015 Closing date for applications: 09 April 2015

Job Description

This very well established organisation specialises in providing exclusive luxury apartments for the short or long term visitor to London, be they companies requiring a prestigious base or senior executives looking for a family home. Their properties range in sizes and styles to suit their clients’ exacting requirements – all of them in prime Central London locations. They have a reputation for excellent standards of quality, service and attention to detail making this a first class company to work for.

The company is currently looking to recruit a Team Administrator who will report in to the Lettings Manager and provide administrative support to the Lettings and Property teams in a range of duties.

The duties and responsibilities of this role will include:

Operational Planning and Management:

  • Answering the telephone and dealing with any client / applicant / tenant queries promptly and professionally. Taking messages where necessary and passing them on to the relevant person within the team
  • Responsible for updating telephone directory
  • Responsible for the maintenance of the office machinery and telephone lines, including reporting faults and updating colleagues accordingly
  • Responsible for incoming and outgoing mail, including managing the franking machine
  • Preparing and dispatching outgoing (and internal) correspondence
  • Responsible for preparing commercial leases, assignments, renewals, rent reviews and scanning of such documents. Ensuring that the Accounts Team is informed of any rent reviews or new leases in good time
  • Responsible for managing the process of the Fair rent registration of Statutory Tenants rent. This includes preparing application forms and other documentation for signature from Property Director and sending documentation to Valuation office and tracking the progress until completion
  • Overseeing Deposit Protection Service (DPS) processes carried out by the Letting and Account Teams. Preparing newly registered deposits into batches for fund transfer to the DPS and updating Account Team
  • Informing the Utility Companies and Accounts Team, in writing, of changes to occupier details in respect of Gas, Electricity, Council Tax and Water Rates
  • Liaising with Building Superintendent to book viewings and update viewings log
  • Maintaining a weekly record of all new tenancies and vacations
  • Updating apartment availability lists and arranging the distribution as required
  • Update portals, Rightmove and Zoopla, daily
  • Maintaining the filing system as required and ensuring that all correspondence is promptly and correctly filed
  • Maintenance of Public Liability Insurance folder
  • Ordering of office provisions, including stationary
  • Responsible for ordering stock and making up of tenant welcome bags
  • Organising office related functions and preparing, as required refreshments for visitors
  • Matching receipts to invoices, ready for authorisation

Skill Requirements:                                                           

  • Good working knowledge of Microsoft Office software and willingness to learn new software packages
  • Experience of updating portals and/or websites
  • Good business writing skills – grammar, punctuation and spelling
  • Excellent communication skills
  • Excellent approach to customer service / client care
  • Attention to detail
  • Excellent time management skills
  • Preferably educated to A’ Level standard

The successful candidate will be rewarded with a basic salary of between £24,000 and £27,500 pa depending on your level of experience and expertise. This is a Monday to Friday role, where the hours of work are either 09:00 to 17:00 or 09:30 to 17:30. This position is based in their Knightsbridge office.

The benefits will include the following:

  • 22 days holiday plus bank holidays increasing to 27 days after 5 years service
After the three month probationary period the company will also provide:
  • Personal pension plan employer contribution of 6% with the employee contributing 1% increasing to 2% in 2016 and 3% in 2018
  • Life assurance of 4x salary in the event of death while in service
  • Private healthcare, which is extended to spouse, children in education up to age 21 (this is a taxable as a benefit in kind)
  • After 1 years’ service the company will also provide Group Income Protection which in the event of long term sickness pays insurance of 75% salary less state incapacity benefit

For further information on this exciting career opportunity, please apply on line now via this web page and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us:


This job is now closed