Senior Property Manager – Hammersmith Estate Agency
Permanent Hammersmith, London | £30k to £40k Inc Benefits OTE
Closing date for applications: 02 August 2015
Job Description
One of London’s leading privately-owned estate agencies is looking to recruit a Senior Property Manager to be based in their Hammersmith office in west London.
The main purpose of the role is to ensure that the company’s Landlords and Tenants receive an effective, customer focussed property management service during their tenancy. It is vital that you have excellent communication skills. This will involve always ensuring Landlords, Tenants, Contractors and colleagues are fully abreast of actions you have taken, any programmes of work and their progress, and recording the same on the property management system.
You will be responsible for:
- Checking and preparing properties for new tenancies
- Meeting new tenants at the start of the tenancy
- Ensuring all new tenancies get of to the best start
- Preparing welcome packs and management information forms
- Carrying out mid-term reports
- Managing end of tenancy matters to include liaising with the head of department and conducting a termination visit
- Checking completed works as required
- Reporting to landlord and tenant
You will be expected to:
- Accompany the lettings manager on valuations, and be there to advise the landlord of the benefits of having their property fully managed
- Conduct management visits (pre-tenancy, mid-term and termination)
- Ensure all management systems are kept up to date and maintained
- Ensure that only approved and suitable contractors are instructed
- Obtain risk assessments and method statements for works
- Deliver excellent customer service at all times
Candidate profile:
- Ideally be ARLA licensed/achieved the NFOPP Technical Award
- Excellent IT skills, including Excel, Power Point, Word, etc
- Have a flexible approach to work
- Have an ability to multi-task
- Be adaptable and a good team player
- To have a strong service “ethic”
- Excellent written and communication skills
- Ability to work effectively in a busy environment as part of a team
- Strong organisational skills
- Meticulous attention to detail
- Happy to take the initiative
- Confident in dealing with clients
- Excellent telephone manner
This position will come with a basic salary of £30,000 and a commission scheme that will enable the successful candidate to realistically earn c. £40,000. The commission will be based on selling the company’s property management services to landlords. The company’s employees’ benefit from ongoing training and development, excellent promotion opportunities, quarterly team events, an annual company trip to Europe and more.
The role is a Monday to Friday, 9am – 6pm role, and will include working 1 in 4 Saturdays. A driving license is preferred but is not essential. You should, however, have c. 5 years experience and ideally be ARLA qualified.
For further information on this exciting career opportunity, please apply on line now via this webpage and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us: enquiries@propertypersonnel.co.uk