Sales and Lettings Administrator – Leading Independent Estate Agency – Fulham, South West London

Permanent Fulham, London | £18k to £22k Inc Benefits

Job Posted: 2016-06-03 03 June 2016 Closing date for applications: 03 August 2016

Job Description

An exciting role has become available at a leading independent estate agency with a network of offices throughout South West London. The company are currently looking for a Sales and Lettings Administrator to be a part of the team in their busy office in Fulham, South West London.

To be considered for this role, they would ideally like a candidate with previous experience however, they would consider someone with no experience. This being the case, you must have excellent communication, customer service and administration skills.

This is an excellent opportunity for a candidate looking to start their career in the property industry at a highly experienced and successful estate agency or for a Property Administrator seeking a new challenge with excellent career prospects.


  • Produce accurate and well-presented documents including reports, client correspondence, presentations and spreadsheets within agreed time frames
  • Audio and copy typing, and drafting of letters, reports, invoices property particulars etc
  • Creating, completing and updating standard report templates
  • Managing files and paperwork for the above
  • Input to diaries and organising meetings
  • Carry out timely and accurate administration of databases
  • Accurately process fee accounts and out of pocket expenses, fee forecasts and chasing debtors
  • Provide a high level of efficiency and customer service to all who visit or contact the office
  • Provide general administration and secretarial support to the office including other partners, managers and staff as reasonably required
  • Preparation and printing of sales particulars
  • Matching and mailing new properties
  • Responsible for display material, keeping all windows and the particulars drawer up to date
  • Registering applicants on the mailing list
  • Monitoring and organising as well as carrying out accompanied viewings
  • Organise and maintain other divisions’ promotional material as appropriate
  • Assist in chasing viewings and providing feedback to clients
  • Assist with maintaining an up to date mailing list, including running regular deletion lists
  • Offering all the firm’s services, as appropriate, as well as encouraging prospective clients to have a valuation on their own property
  • Being aware of, and responding to, property status changes, price changes etc
  • Informing other offices and maintaining up to date displays
  • Acting on similar changes communicated from other offices.


  • Creating Tenancy Agreements
  • Creating Invoices for tenants
  • Overseeing and completing referencing of applicants
  • Completing property files to company standards
  • Working in a bespoke style for key clients with large property portfolios
  • Registering tenant deposits
  • Updating internal lettings system with tenant/property/landlord details
  • Liaising with lettings team and accounts team and property management
  • Processing pre-tenancy works and ensure such works are carried out on time and to a high standard
  • General housekeeping including, answering phones, general enquiries with clients, tenants and other agents

Skills & competencies:

  • A professional manner and excellent customer service skills at all times
  • Strong administrative, computer and organisational skills
  • Comfortable with multi-tasking and working under pressure to meet deadlines
  • The ability to take the initiative in a confident and personable manner
  • A strong team player with good interpersonal skills
  • Numerate with excellent written and verbal communication
  • Advanced Microsoft Office especially Word, Excel and Outlook
  • Fine attention to detail
  • Time management skills

The salary package for this role includes a basic salary of £18,000 to £22,000 dependent on level of experience. The hours of work will be from Monday to Friday, 9am to 6pm.

For further information on this exciting career opportunity, please apply on line now via this web page and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us:




This job is now closed