Residential Lettings Administrator – Central London Estate Agency

Permanent Marylebone, London | £20k to £23k Inc Benefits

Job Posted: 2014-08-28 28 August 2014 Closing date for applications: 28 October 2014

Job Description

This high profile estate agency in Marylebone, London W1 is currently looking to recruit a Residential Lettings Administrator to report in to the Lettings Manager and service the Lettings team. The successful candidate will be an energetic individual with good administration and IT skills together with a good eye for detail and the ability to work to deadlines. Whilst previous lettings or estate agency experience is preferable, the company will consider candidates without any provided that they have previous admin experience.

Typical duties will include, but are not limited to:

  • Taking responsibility for administrative processes related to Residential Lettings
  • Updating the company website
  • Dealing with enquiries and tenants applications
  • Welcoming people coming into the office and dealing with enquiries
  • Liaising with tenants and landlords
  • Preparing tenancy agreements
  • Completing referencing procedures
  • Arranging inventories and recording allocation of property keys
  • Writing letters to landlords and tenants
  • Chasing Landlords and Tenants for outstanding paperwork/payments
  • Instructing work to contractors and chasing any outstanding works
  • Assuring each property has a valid gas safety certificate, fixed wiring test and an EPC if required
  • Dealing with deposits once tenants have vacated, negotiating dilapidation disputes
  • Delivering a first class service to landlords and tenants at all times

To be considered you will need to have the following skills:

  • Experience within a similar role
  • A professional and courteous telephone manner
  • Excellent communication and interpersonal skills
  • Intermediate to Advanced knowledge of Microsoft Office
  • Adaptable, confident, personable, organised and well presented

The hours of work are 9am to 6pm, Monday to Friday and the salary on offer will depend on the level of experience of the successful candidate but is likely to be in the region of £20-23,000.

This excellent opportunity will suit a positive, enthusiastic and determined individual with ambition to progress a career in estate agency. For further information, please apply on line now via this web page and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us:

This job is now closed