Property Manager – Property Investor / Private Landlord – Southampton, Hampshire

Permanent Southampton, Hampshire | £25k to £27k Inc Benefits

Job Posted: 2016-11-18 18 November 2016 Closing date for applications: 18 January 2017

Job Description

We are currently looking to recruit a Property Manager for one of Southampton’s largest property investors and private landlords, based in the centre of the city.

This position will involve managing a portfolio of approximately 180 AST properties situated mainly in Southampton and Portsmouth. In this position, you will be responsible for, and will oversee, a fully employed team of 8 tradespeople.

The main aim of this role is to ensure efficient and effective management of the portfolio, ensuring superb customer service levels are maintained at all times, both to tenants and to investors. You will need to be well-presented, confident and an able communicator both in meetings with clients and via telephone and email. You will also need to be highly organised, and an excellent people manager.

The Role

General Maintenance:

  • Receive and action tenant maintenance requests
  • Where applicable instruct approved contractors, controlling costs and quality
  • Manage a team of 6-10 directly employed trades (seasonal fluctuation)
  • Act as a liaison between landlords, tenants and contractors
  • Manage relationships with sub-contractors
  • Check and authorise invoices on the in-house database
  • Ensure gas safety records are maintained at all times
  • Arrange electrical safety checks
  • Assist with HMO compliance
  • Assist with inventories, check-ins and checkouts
  • Assist with the compilation of photographic records

Familiarisation with and use of bespoke property management system employed to:

  • Log maintenance issues reported by tenants
  • Compile daily work schedule and individual job sheet for trades and subcontractors
  • Organise, prioritise and co-ordinate maintenance jobs

Daily tasks:

  • Allocate and monitor all maintenance tasks
  • Arrange property visits to clarify and analyse issues
  • Order materials required for maintenance jobs
  • Liaise with tenants re planned maintenance visits
  • Visit properties for task quality control

Managed properties:

  • Brief managed clients on maintenance issues
  • Liaise with front office re client properties
  • Prepare quotations for managed properties
  • Authorise invoices on in-house database


  • Develop knowledge of design, building and maintenance
  • Develop relationship with existing clients to grow business
  • Assist with managed building projects
  • Expand and maintain knowledge of up-to-date property legislation


  • Experience of working in a maintenance and/or building/carpentry role is useful
  • A natural interest in building and design
  • Be keen to develop building knowledge and ultimately run medium-scale building projects
  • Hard working and organized
  • Be able to prioritize, and understand cash-flow sensitivities and constraints
  • Perform administrative tasks to a high standard
  • Communicate well across a wide range of contacts – face-to-face, verbally and in writing
  • Work under pressure
  • Keep excellent records with attention to detail and accuracy
  • Develop professional relationships with company clients
  • Maintain strict confidentiality of service user and company information
  • Work Proficiently in the use of a range of IT software packages

To be considered for this exciting opportunity you should preferably have some residential property management experience as well as possessing a full UK driving licence. Our client will, however, consider candidates from other industries with transferable skills.

This is a Monday to Friday position and will pay a basic salary of c. £25,000 to £27,000 per annum. If you are interested in learning more about this position, please apply on line now via this web page and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 01784 451464, or email us:


This job is now closed