Property Manager – Highly Regarded Estate Agency – Prime Central London Portfolio

Permanent Mayfair, London | £26k to £29k Inc Benefits

Job Posted: 2016-01-13 13 January 2016 Closing date for applications: 13 March 2016

Job Description

This highly regarded firm of Estate Agents and Chartered Surveyors is looking to recruit a Property Manager for their busy management department based in Central London. They have a successful network of offices throughout the city and would expect this individual to liaise with 2 to 3 of their offices, managing a portfolio of 80 to 100 properties. You will ideally have a minimum of 6 months experience within a similar role, with previous London experience being a distinct advantage.

The key responsibilities of the role are:

  • Ensuring that clients receive legally accurate, practical and timely solutions / responses to their enquiries and problems
  • Managing minor repairs, refurbishment projects and insurance claims on behalf of landlords and tenants in order to maximise the rental return on the letting, liaising with approved suppliers
  • Responsibly and profitably managing the financial aspects of the tenancy on behalf of landlords (bill payments, working funds and deposit releases) in conjunction with client accounts
  • Pursuing and collecting rental payments from the tenants on behalf of the landlord in accordance with the tenancy agreement
  • Facilitating a fair and prompt settlement of the deposit claim and preparing the property for re-letting as quickly as possible
  • Attending meetings weekly in order to assist with the letting of new managed properties, and updating the manager on the status of the existing portfolio
  • Documenting all property visits and maintaining the highest levels of professionalism when meeting landlords, tenants or suppliers
  • Keeping thorough file notes of every action and conversation
  • Confirming actions by email or letter where appropriate to landlords, tenants and suppliers, using company standard letters where applicable.
  • Handling all correspondence and telephone calls
  • Passing for payment all invoices and bank all receipts on a daily basis
  • Operating in a tidy office environment and adhering to department standards in terms of administrative practices
  • Handling complaints effectively and ensuring that they are referred correctly to the appropriate person
  • Covering work in the absence of other team members

To be considered you will need the following core skills:

  • Time management skills of planning, prioritising and organisation
  • Ability to apply relevant legal and technical knowledge
  • Problem solver and multi-tasker
  • Communication skills
  • Objection handling
  • Computer literacy
  • Superb organisational and customer service skills
  • The ability to work under pressure and to deadlines

This position will be paying a basic salary of £25 -29,000 depending on your level of experience and expertise. This is a Monday to Friday role and is based in one of their central London offices. You will also be offered ARLA training where relevant and opportunities for progression.

For further information on this exciting career opportunity, please apply on line now via this web page and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us:




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