Property Manager – Estate Agency – Fulham, London

Permanent Fulham, London | £32k to £36k Inc Benefits


Job Posted: 2015-12-22 22 December 2015 Closing date for applications: 22 February 2016

Job Description

This highly regarded firm of Estate Agents and Chartered Surveyors is looking to recruit an experienced Property Manager for their busy management department based in Fulham, London SW6.  Whilst the company has a successful network of offices throughout London, this role is to manage a portfolio of about 80 to 100 prime central London properties.

Reporting directly to the head of Property Services, the focus for this role is the overall management of let property for the central London portfolio throughout the rental process, beginning at the tenancy start up stage (check in) to the tenancy termination stage (check out and deposit release) whilst ensuring the portfolio is handled in a manner that satisfies agreed departmental targets.

The main tasks of this role are:

  • To administer the management of let properties to include efficient and correct handling of problems that arise, arranging repairs and improvements, overseeing pre-tenancy works and handling the check out process
  • Identify and recommend property upgrades and refurbishments, organising any between tenancy works including that arising from dilapidations to allow for a timely re-let to maximise Landlord income
  • Co-ordinating the relevant safety checkswith specialist contractors and recording the valid documentation on a central database
  • Conduct property inspections to ensure they are kept in a tenant like manner whilst evaluating maintenance issues and notifying Landlords of any changes requiring further attention
  • Compiling and calculating dilapidations claims, negotiating and settling disputes, refunding deposits and providing evidence on behalf of the client in matters of dispute
  • Liaising regularly with the finance departments including monitoring financial activity, requesting funds, authorising invoices and budgeting for planned works
  • Handling of block management including maintaining communal areas, implementing safety requirements and assisting with the generating and distributing of service charges
  • Working closely with freeholders and lease holders on behalf of property owners including making payment for ground rent and service charge demands
  • Submitting and handling insurance claims including obtainingquotations, providing the supporting evidence and instructing required works at the correct stage
  • Liaising in a professional manner with external parties such as insurance brokers, building surveyors and specialist consultants
  • Enforcing the terms of all leases and agreements when necessary and arranging for the relevant notices to be served
  • Understand the area and develop a sound knowledge of property rents and values and desired presentation of properties together with a keen awareness of local competition
  • Keeping abreast of the property market and competitor’s activity to alter existing or implement new strategies to changes in business
  • Consistently maintain a high standard of record keeping, update and maximise the use of databases to ensure accuracy in file management, communications and compliance
  • Maintain a working knowledge of compliance information such as Landlord and Tenant/Tenancy Law and Money Laundering
  • Be a positive influence helping to maintain a mutually supportive and team orientated environment
  • Support the excellent reputation of the company by providing a high level of efficiency and customer service to all clients and tenants.
  • Contribute to the success of the company with regard to cross-selling and other opportunities by understanding the functions of other departments and communicating effectively with colleagues

Person Specification

Skills & Competencies:

  • A professional manner and excellent customer service skills at all times
  • Strong administrative, computer and organisational skills
  • Numerate with excellent written and verbal communication
  • The ability to take the initiative in a confident and personable manner
  • A strong team player with good interpersonal skills
  • Fine attention to detail
  • A proven track record in Residential property lettings and property management
  • The ability to work under pressure to meet deadlines
  • Good negotiating and presentational skills
  • Ability to build long term relationships with clients, colleagues and other businesses
  • Knowledge and understanding of the lettings procedures and qualified to ARLA I/II standard or equivalent standard of experience
  • IT literacy including advance knowledge in Microsoft office package and experience in the use of residential software programs.

Behaviour & Attitude:

  • A professional outlook with regard to appearance, behaviours and attitude
  • A friendly and approachable team player
  • Willingness to tackle a variety of tasks with common sense and enthusiasm
  • Comfortable working in a fast paced environment where flexibility is essential
  • A desire to broaden knowledge and experience
  • Enjoys taking the initiative while seeking advice and support when appropriate
  • A passion and drive to succeed
  • Resilience

The package on offer for this position will be between £32,000 and £36,000 depending on your levels of experience and expertise. Monday to Friday, 9am to 6pm.

For further information on this exciting career opportunity, please apply on line now via this webpage and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us: enquiries@propertypersonnel.co.uk

 

This job is now closed