Head of Property Management – Well Established Independent Estate Agency – Hampton Hill, Middlesex

Permanent Hampton Hill, Middlesex | £35k to £42k Inc Benefits OTE

Job Posted: 2016-07-01 01 July 2016 Closing date for applications: 01 September 2016

Job Description

A fantastic role has become available at a well established independent estate agency that provides residential sales and lettings, property management and financial services to the Richmond borough and beyond. They are looking for a Head of Property Management to join the lively and busy team in their Property Management office in Hampton Hill, South West London.

To be considered for this role, you would need relevant experience within Property Management or property management previously. The successful candidate must also have strong organisational and administrative skills with excellent communication skills to provide the clients with the best possible care.

The company is looking to recruit an individual to compliment their existing team and who is looking for a career. It is a challenging role and therefore must be able to multi-task and work efficiently.

Responsibilities will include:

  • Complete a morning meeting every day to check on move-in progress
  • Check personal emails and respond accordingly
  • Run through any problems / issues the department may have
  • Ensuring references are submitted as soon as the information is received and they are chased on a regular basis to send to the Landlord
  • Inputting Landlords, Tenants and Properties details into database
  • Drawing up Tenancy Agreements, checking Tenancy Agreements for the Tenancy Progressors
  • Loading Tenancy Agreements for signature, and ensuring they are signed prior to move-ins
  • Ensuring deposits are registered in a timely manner
  • Chasing payment information from Tenants to ensure Deposit information is served on the correct person
  • Ensuring any works required are organised prior to commencement of the Tenancy
  • Attending weekly Managers meetings and providing items to the agenda
  • Carrying out monthly one to ones within the department
  • Ensuring the office Holiday / Sickness / Lateness record is up to date
  • Completing end of month figures
  • Carrying out new starter and on-going training within the department
  • To attend ARLA training courses when required
  • Dealing with complaints from Landlords and Tenants
  • Monitoring property visits are carried out in a timely manner
  • Monitoring gas safeties and electrical checks are completed as required
  • Monitoring keys in and out of the office
  • Monitoring inventory check in’s are received and sent out to landlords and tenants
  • Monitoring contractors, that terms are up to date, insurance and CRB checks completed
  • Overseeing and dealing with issues for the total portfolio of Property Management
  • Dealing with clients/customers who come into the office
  • Giving advice to other departments when/if necessary
  • Dealing with any change of legislation to ensure we are up to date
  • Monitoring any disputes

Person specification:

  • Strong interpersonal skills
  • Excellent communication skills
  • Self-motivated, pro-active and adaptable, with the ability to both methodically follow processes and to work on own initiative
  • Solution-focused team player, with a ‘can-do’ attitude and a professional and flexible approach to working with colleagues
  • Strong customer focus skills
  • Enthusiastic, energetic and driven, with the ability to learn new systems and processes quickly
  • Must be able to drive and own car as this will be needed for property visits
  • Experience and a good working knowledge of all Microsoft packages including; Excel, Word and Outlook is an advantage
  • Excellent leadership skills

The salary package for this role will be in the region of £35,000 to £42,000 dependent on the level of experience of the successful candidate. The hours of work will be from 8.45am to 5.30pm.

For further information on this exciting career opportunity, please apply on line now via this webpage and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 01784 451464, or email us: enquiries@propertypersonnel.co.uk


This job is now closed