Block Manager for this fast-growing hybrid Estate Agency in Waterloo, Central London

Permanent Waterloo, London | £35k to £45k

Job Posted: 2022-04-12 12 April 2022 Closing date for applications: 12 June 2022

Job Description

An exciting role has become available within this dynamic and fast-growing hybrid agency, offering a complete service for overseas investors, incorporating lettings, property management, sales, furniture, maintenance, refurbishment and block management.

Our client is looking for an energetic and hardworking Block Manager who is looking for an opportunity to progress in the property sector. You will be managing a portfolio of blocks and providing assistance to the department as required. It will be your responsibility to ensure all clients receive an excellent level of customer service while managing the portfolio in line with the client’s instruction, the terms of the lease and relevant health & safety requirements.

To be considered you should have at least 3 years’ experience within block management and ideally be IRPM qualified or working towards your qualification.

Responsibilities will include:
  • Directly managing a portfolio of leasehold blocks
  • Conducting regular site visit inspections for properties in the department
  • Ensure health & safety assessments are conducted and processed correctly
  • Arranging and coordinating quotes, repairs, and maintenance for the portfolio
  • Dealing with insurance claims
  • Managing licensing consent & fees for the department (pets, subletting, contractor register, etc).
  • Preparing annual service charge budgets and quarterly financial reports
  • Approving annual service charge and company accounts
  • Holding resident and director meetings for your portfolio
  • Conducting Section 20 consultation and overseeing the tender process
  • Dealing with arrears collection prior to legal instruction
  • Managing onsite porters and relevant employment related issues (holiday & sickness etc).
  • Preparing and raising service charge invoices & cover letters
  • Assisting the Head of Block Management as required in light of continually improving department processes and procedures
  • Maintaining an awareness of relevant company procedures
  • Keeping up to date with industry training and relevant legislation.
Personal specification:
  • 3+ years’ experience as a residential block manager
  • IRPM qualified – preferred
  • Proficient in landlord and tenant law
  • High IT literacy, preferably with experience on Qube/Aspasia
  • Good understanding of London’s residential property market
  • Methodical in your working, ensuring enquiries are prioritised and dealt with efficiently
  • Superb customer service skills
  • Team player.

The salary for this role will be in the region of £35,000 to £45,000 depending on previous experience and qualifications.

For further information on this exciting career opportunity, please apply online now via this webpage and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 0207 792 9779, or email:


Job Ref: #13528