Customer Services Consultant at this privately-owned Estate Agency in Chertsey, Surrey

Permanent Chertsey, Surrey | £28k to £35k OTE


Job Posted: 2018-11-20 20 November 2018 Closing date for applications: 20 January 2019

Job Description

A rare opportunity has become available for a Customer Services Consultant at this well-established and privately-owned estate agency based in Chertsey, Surrey.

The company is undoubtedly one of the market-leaders in the town and therefore this is a great opportunity for an ambitious individual looking to progress in their career.

To be considered for this position you should have a strong understanding of legal, technical and administrative legislation. You will also have the ability to up-sell and identify business opportunities.

Main responsibilities will include:
  • Obtaining Referral Business from existing data base to include Financial Services, Conveyancing, The Guild & RAN to a determined target
  • Developing Client Relationship with existing and new clients
  • Understanding the company values and implementing them positively each day
  • Collating and building customer reviews and feedback
  • Meeting, greeting and assisting clients in branch
  • Always ensuring high quality customer care at all times
  • Assisting the department in ensuring personal and team compliance with all relevant legal technical and administrative legislation
  • Working as part of a team.
Key skills:
  • Ability to up sell and identify business opportunities
  • Ability to build and maintain working relationships with existing and new clients
  • Ability to manage time effectively and able to work to deadlines
  • Good analytical skills
  • High standards of service
  • Be able to stay calm and positive under pressure
  • Be able to work as part of a team
  • Excellent communication skills both written and verbal
  • Target driven.

The salary package will include a basic of £17,000 to £22,000, with on targets earnings in the region of £28,000 to £35,000 dependent on performance. A pooled car will also be provided, as will excellent company benefits.

For further information on this exciting career opportunity, please apply on line now via this webpage and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us: enquiries@propertypersonnel.co.uk.

This job is now closed