Property Manager at this residential Estate Agency in Staines-upon-Thames, Middlesex

Permanent Staines-upon-Thames, Middx | £25k


Job Posted: 2018-11-10 10 November 2018 Closing date for applications: 10 January 2019

Job Description

An exciting opportunity has become available at a leading residential estate agency, specialising in property sales, lettings and property management. They are currently looking to recruit a Property Manager to join the team in Staines-upon-Thames.

The successful candidate will have at least 12 months’ experience as a Property Manager. You will be responsible for approximately 115 properties and you will be able to develop the portfolio and enhance the excellent relationships already formed with the company’s clients. This is a fantastic opportunity to work as part of a highly motivated and successful team.

The role will involve:
  • Managing a portfolio of properties
  • Managing all aspects of tenant enquiries and liaising with landlords
  • Making sure tenants and landlords are kept informed of progress on a regular basis
  • Booking approved contractors and sending works orders to carry out necessary repairs and re-decorations
  • Ability to working alone at times with efficiency & discipline
  • Gas safety inspections
  • Ensuring the properties are up to date with detailed notes, and deadlines met in terms of property visits and property reports delivered to landlords
  • Ensuring an excellent standard of customer service is provided and upheld
  • Respond to all telephone and email enquires promptly
  • Responsible for changeover utility letters between tenancies for managed properties
  • Deal with and resolve where possible, initial client complaints, notifying your line manager of any escalating complaints in a timely fashion so these can be addressed immediately
  • Carrying out property inspections on a periodic basis and recommending any maintenance work to landlords.
Personal specification:
  • Excellent customer service skills
  • Must have superb communication skills
  • Good administration skills
  • Excellent organisational and planning skills
  • Excellent IT skills
  • Highly motivated and positive with a “can do” attitude and good team player
  • Good telephone manner
  • Able to multi task and prioritise workload
  • Very smart and presentable appearance
  • Full UK driving licence.

The salary for this role will be up to £25,000 dependent on experience, plus quarterly bonuses. You will need to have your own car, but the company will provide a parking space for you. This is a Monday to Friday position.

For further information on this exciting career opportunity, please apply on line now via this webpage and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us: enquiries@propertypersonnel.co.uk.

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Job Ref: #9796