Many of our clients, especially those using us for the first time, are unsure of exactly how we work and what the recruitment process is. This page should give you a better understanding of what is involved.

Initial enquiry

Very much like your business, it is normally initiated by a client wanting to know what we can do to help and how much it will cost!

Client meeting

If a client has not dealt with us before we will suggest a mutually convenient meeting at our client’s offices. If the client has several offices it is especially useful to be able to visit the office where the vacancy is, though we fully appreciate that this is not always appropriate!

During this meeting we explain exactly how we work and how much it will cost to find the right individual.

Full details of the vacancy

During the meeting we will also find out all about the vacancy. We can never have enough information about a vacancy and the more we have, the more likely we are to find the perfect person for the job!

Search and selection

Once we have a thorough understanding of our client’s needs and have agreed terms of business, we will start our search for the ideal candidate.

Arranging interviews

One of the reasons clients come back to us time and time again is that we are not ‘mudslingers’ at Property Personnel. We will only introduce candidates who we genuinely believe are suitable for the vacancy, and we certainly do not inundate clients with unsolicited emails and faxes pushing unqualified candidates.

We will ring our clients to discuss a potential candidate’s suitability and only once a client has agreed to interview one of our candidates will we arrange a time and a place to suit both parties. It is also worth noting that we never ring a client to discuss a candidate without that candidate’s prior permission.

Once we have agreed an interview with both parties we will follow it up with confirmation by phone, fax or email. We have discovered over the years that this dramatically increases the likelihood of the candidate turning up, and the interview actually taking place at the right time, and at the right place!

Interview feedback

A major benefit of using us is that both our clients and candidates will get honest feedback following an interview, and always within 24 hours of the interview having taken place.


As in estate agency, having a 3rd party for both clients and candidates to talk to can facilitate the negotiation process, and for obvious reasons many of our clients prefer using us to pass on bad news. Telling potential candidates that they have not got the job is never a nice job!

If you have any further questions regarding our recruitment process, please contact us now on 01784 451464, or email us at