Renewals Administrator – Highly Regarded Property Landlord – Pimlico, Central London

Permanent London | £20k Inc Benefits OTE


Closing date for applications: 04 April 2016

Job Description

This is an excellent opportunity to join this highly regarded private landlord with a large portfolio of luxury properties in Central London. They are looking to recruit a Renewals Administrator to work closely with the Lettings Manager where your main job purpose will be to ensure prompt delivery of accurate and correct tenancy agreements, and other legal paperwork, as requested by the lettings team, and providing administrative support to the lettings team as a whole. The company is prepared to consider individuals with no previous property experience.

Your areas of responsibility will include:

  • Paperwork for new deals
  • Put new deals on their operating system
  • Create new tenancy agreements accurately along with accompanying documentation
  • Co-ordinating move-ins
  • Scan all required documents and other ad-hoc admin duties
  • Assisting with sending out tenancy agreements/invoices/other documentation
  • Register deposits
  • POs for all external companies
  • General administration duties in support of the team
  • Uploading adverts
  • Meeting and greeting tenants

Key behaviours:

Customer focus:

  • Strives for the long term satisfaction of customers by the provision of an excellent service
  • Is polite and helpful to all customers, internal and external
  • Follows through customer enquiries, requests and problems
  • Responds immediately to the needs of the customer
  • Monitors and checks customer satisfaction

Communication skills:

  • Communicates in an effective way using written or verbal means
  • Strives to standardize routine communications to improve clarity and reduce errors

Concerns for Accuracy:

  • Ensures the high quality of own work
  • Minimises errors and mistakes
  • Follows procedure to comply with all relevant regulatory requirements

Analytical Thinking:

  • Uses common sense to understand an issue or a problem
  • Thinks problems through in a logical way
  • Produces simple, straight forward solutions

Planning and organising:

  • Uses simple planning tools and recognizes the importance of a planned approach to work
  • Develops clear plans to tackle a specific, well defined task
  • Ensures balanced work load between each member of the team

Business acumen:

  • Generating ideas and recommendations for the department

Team work:

  • Maintaining effective working relationship with colleagues
  • Sharing information with others in the team
  • Recognising the need to work as a whole team across functions within the organisation
  • Understanding how own role contributes to the success of the team and company

Adaptability:

  • Willingness to accept change
  • Ability to maintain effectiveness in a changing environment and market

Education/experience/skills required:

  • A smart appearance and professional approach
  • Excellent keyboard skills
  • Computer literate, with specific experience of Word, Excel and Databases
  • Excellent standard of communication

This opportunity is a Monday to Friday, 9.00am to 6.00pm role which will come with a basic salary of £20,000.

For further information on this exciting career opportunity, please apply on line now via this web page and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779, or email us: enquiries@propertypersonnel.co.uk

This job is now closed